Use Cases
Retail
For e-commerce, smart lockers open a new, better way to deliver goods. Customers can pick up their purchases when it is convenient for them, and possibly on one of multiple possible locations, like shopping malls and in front of stores.
Despite all changes in the retail industry, one thing remains at the core – focus on the customer. With various factors driving the changes in customer behavior and expectations, innovation has never been more important. You can optimize your in-store capacity, and maybe re-think your whole in-store customer experience. Unload the pickup and return processes from your staff and offer a more personalized service to your customers. Give your customers a secure and convenient storage space while they enjoy your store experience. For the customers, the whole experience is easy and convenient. No need to install any applications, no hassle – just what they expect.
Click & Collect
Click&Collect is the best fit for use cases such as picking up or returning purchases, within and outside working hours, running 24/7.
Give your customers the most flexible way to pick up items when it is most convenient for them. Enable easy returns for the best customer experience.
Unify the in-store, e-commerce, and delivery experience to grow your customer count and loyalty.
Applications
The Flexilocker platform offers a dedicated flow which can optimize your retail processes. Deploy quickly and use them to manage retail lockers, automate delivery and return processes.
Rental & Vending
Click&Collect is the best fit for use cases such as picking up or returning purchases, within and outside working hours, running 24/7.
Give the residents the most flexible way to pick up items when it is most convenient for them. Enable easy returns for the best customer experience.
Unify the in-store, e-commerce, and delivery experience to improve quality of life for the users.